¡Que siga la fiesta!

MexTour | Mexico vs. Ecuador | Oct. 27, 2021

Ticket office hours on 10/25 & 10/26 are 9AM-5PM.

On matchday (10/27), the Ticket office will be open from 9AM-Kickoff.

The Ticket Office is located between the South Gate and East Gate. Please park along Mint Street near the Team Store. Se habla español.

Bank of America Stadium Ticket Office
800 South Mint Street
Charlotte, NC 28202
(704) 593-4100

For private suite rental information, please contact Tickets@CharlotteFootballClub.com



Match Date: Wednesday, October 27

Kickoff: 9:00 p.m.

Ticket Office Opens: 9:00 a.m.

Gates Open: 7:00 p.m.

Futbol Fiesta: 5:00 p.m.

Stadium FAQs
Stadium Policies
Clear Bag Policy


Our stadium operations staff has worked diligently to provide an event experience that is both safe and enjoyable. We will continue to provide enhanced cleaning, hand sanitizer stations, cashless transactions and mobile ticketing for fans.

In accordance with local indoor mask guidelines, all guests and staff must wear a mask in indoor spaces, including the 300 and 400 level concourses and elevators.

We ask any fans that are feeling sick on event day to take precaution and stay home.



To make your game day as smooth as possible, we encourage all ticket holders to access their tickets prior to event day to avoid confusion and issues at the gate.

Fans are also encouraged to arrive early to avoid long lines. All three gates will be open and you can use any of the main gates, regardless of the gate noted on your ticket.


All entry into the stadium will be through mobile tickets. Fans are encouraged to access their tickets and add them to the user’s mobile wallet well in advance of match day.

Should you need to access your tickets at the stadium on game day, please be sure to connect to Panthers WiFi.


All three main gates are open at Bank of America Stadium including North Gate, Lowe’s East Gate and South Gate. Fans can use any gate to enter the stadium perimeter and/or the stadium itself.


Security checks will be further from the ticket entry gates. Each gate will have a roped entry with queue lanes for more efficient entry.

The Clear Bag Policy will be enforced prior to entering the queue line.

Once through security screening and ready to enter the stadium, have your mobile ticket ready and proceed to the touchless ticket scanners.


Bank of America Stadium is now a cashless facility and all purchases will need to be made via credit, debit card, touch-free payment or through the Panthers App. Pre-paid debit cards will be accepted.


Mobile ordering is available at posted concession stands and concession portables through the QR codes on the concourse.

Fans can order and pay from their seats and then pick up at the designated concession stand or portable.


The designated rideshare drop-off and pick-up is located at the corner of Third Street and Church Street next to Romare Bearden Park.



IMPORTANT: Racist or Homophobic language from either individual fans or in group chants will not be tolerated at this event; offenders will be subject to ejection.

Under Concacaf’s Three-Step Procedure outlined below, fans who fail to observe this policy will be subject to ejections and other actions:

  • Step 1: Stop the match (followed by a stadium announcement with the necessary explanation and request for the discriminatory behavior to stop);
  • Step 2: Suspend the match by sending the players back to the changing room for an appropriate period of time (followed by a stadium announcement with the necessary explanation and request for the discriminatory behavior to stop);
  • Step 3: Abandon the match (followed by a stadium announcement with the necessary explanation and request to leave the stadium, in accordance with the instructions of the security personnel)

In the event we reach Step 3, the game will be concluded and all spectators will be asked to leave the stadium in an orderly fashion.

All patrons must comply with the FAN CODE OF CONDUCT, including the prohibition on offensive language. Any such language will initiate the THREE STEP PROTOCOL FOR DISCRIMINATORY INCIDENTS.

If the match is concluded due to fan misconduct, the match will be deemed completed, and no refunds will be made.