BE PREPARED & ARRIVE EARLY
To make your matchday as smooth as possible, we encourage all ticket holders to access their tickets prior to matchday to avoid confusion and issues at the gate.
Fans are also encouraged to arrive early to avoid long lines. All three gates will be open and you can use any of the main gates, regardless of the gate noted on your ticket.
TIMELINE
Don't miss the party!
Team Store: 11:00AM - 3:00PM (Will re-open when gates open)
Ticket Office: 3:00PM
- Limited number of select tickets available on matchday. Visit Ticketmaster for best options.
Parking Lots: 3:00PM
Gates Open: 5:30PM
Supporters March: 5:30PM (See route below)
Warm-Ups: 6:15PM
Coronation, National Anthem: 6:30PM
- Be in your seats early for the party!
- Join the Supporters in singing of the National Anthem
Kickoff: 7:00PM
SUPPORTER'S MARCH
A moment you won't want to miss! If you want to be a part of the march, meet them at 5:30PM as they prepare to make their way to Bank of America Stadium.
See map below for the route to the stadium:
MOBILE TICKETS
All entry to Bank of America events require mobile tickets as PDF tickets will no longer be valid for entry. All users, both PSL holders and single-game ticket buyers, can access and manage their tickets through the official Charlotte FC app.
Mobile ticketing will allow ticket holders to conveniently manage, transfer (forward), or sell tickets and will aid in efforts to reduce the risk of lost or counterfeit tickets. Download the app and see instructions below for mobile ticketing.
A TO Z GUIDE
- Bank of America Stadium is a cashless facility.
- Clear Bag Policy: To ensure that all fans have a safe and enjoyable visit to Bank of America Stadium, the club enforces a clear bag policy wherein approved items may be placed in transparent plastic, vinyl or PVC bag.
CLICK HERE for everything you need to know from bag policy to parking and more.
PARKING
Fans with assigned parking will receive details and digital parking passes via email prior to the start of the season. Other ticket holders will be responsible for their own parking arrangements. There are more than 30,000 parking spaces within a 10-15 minute walk of the stadium. Parking operators lease parking spaces on a match-by-match or seasonal basis near Bank of America Stadium.
In order to reserve your parking with operators before game day, click here. This will assure your spot and allow you to pre-pay.
CLICK HERE for more information.
MATCHDAY ACTIVITIES
Be in your seats before kick and welcome the team to the pitch while enjoying special entertainment!
National Anthem: Led By: Adam Decker - Finalist of The Voice Season 11
- Join the Supporters in singing the National Anthem
Color Guard: Army Reserve Drill Sergeants
Matchday DJ: DJ Fannie Mae
Pre-Match & Halftime
Coronation: Erin Santos - co-founder and Executive Director of the Isabella Santos Foundation
MERCH
ATRIUM HEALTH | FOUNDING PARTNER
Get excited for some great matchday initiatives presented by one of our founding partners - Atrium Health
- The first 3,000 fans to enter the stadium will receive a CLTFC x Atrium Health co-branded hat at gate entrances.
- Be sure to get your photo taken by one of many ShutterBooth photographers to help mint your matchday experience.
- Please note: Photographers will be roaming throughout the stadium.
ALLY | FOUNDING PARTNER
As partners from day one, Ally is proud to help enhance the inaugural season experience for fans.
- Snap a pic with Christian Fuchs in augmented reality on the A\lly bench\ located near gate 126 in the main concourse.
- Download the Charlotte FC app to test your soccer knowledge with half-time trivia.
- Tag yourself in a matchday photo using the Ally FanCam
ADDITIONAL INFORMATION
ATRIUM HEALTH NURSING ROOMS
A private Atrium Health Nursing Room is available on each level of the stadium dedicated to nursing mothers. To access one of these rooms, visit the Guest Relations booth across from sections 119, 129, 313, 525 or 543. For info about our Atrium Health Nursing Rooms, call 704-358-7000.
ATRIUM HEALTH FIT ZONE
The Atrium Health Fit Zone is an outdoor area located on the 100 level concourse by section 138 and features a miniature artificial turf pitch, where kids can play. Our youngest fans can practice their kicking and passing skills, and other fun interactive activities.